Items purchased from our online store may be returned within 30 days as long as they are unopened and unused. Returns are accepted for defective items within 6 months, contingent on normal wear and tear usage. No exchanges — return unused items for refund only.

For in-shop drop-offs, most items are ready within 60 mins but we can promise same-day for all orders dropped off before Noon.

We sharpen all types of kitchen knives, scissors, shears, mandolines, slicer blades, gardening tools, and more. Not sure if we can sharpen it? Just ask.

We'll send an envelope and sheaths to safely pack up your knives. Follow instructions included in the envelope.

No, we do accept walk-in however, when you make an appointment your order will receive priority if there is a line of other order that walked in.

We sharpen and ship your knives within 24 hours of arrival. You’ll get tracking updates every step of the way.

We accept chef’s knives, paring knives, serrated blades, cleavers, boning knives, and more. If it slices, we likely sharpen it.

Best way to ship knives to us is bubble wrap or news paper. Wrap them tight, use tape and / or tape to secure that wrapping. Once all wrapped, pack those items into a padded envelope or into a small box. Fill in excess space before closing the envelope or box.

Yes! We can repair chips, nicks, and dull edges. Just note any serious damage in your order so we can give it extra attention.

Just book your sharpening, follow the shipping instructions we send, and drop your package at your preferred carrier. We’ll handle the rest.

Most appointments are completed within 30–60 minutes, depending on the number and type of tools. We sharpen everything on-site during your scheduled window.

Yes, bread knives, steak knives, and tomato knives can all be resharpened or reserrated.

Yes we can fix minor chips, dull edges, and uneven bevels on the spot. For heavily damaged blades, we’ll let you know if additional repair is needed.